Last updated: 6/09/2025
Welcome to HiSocial. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Introduction
These Terms & Conditions (“Terms”) govern your use of the HiSocial website and services. By accessing or working with us, you agree to comply with these Terms. If you do not agree, please do not use our services.
2. Services
HiSocial provides digital marketing, social media advertising, and lead generation services. We aim to deliver results, but outcomes may vary based on industry, budget, competition, and other factors beyond our control.
3. Client Responsibilities
By engaging HiSocial, you agree to:
- Provide accurate and up-to-date business information.
- Respond promptly to messages, approvals, and requests.
- Make timely payments as outlined in your invoice or service agreement.
4. Payments & Refunds
- All fees are outlined before work begins.
- Payments are due as stated on your invoice.
- Due to the nature of digital advertising, we do not guarantee specific results and refunds are not offered once campaigns are launched.
5. Advertising Accounts
- HiSocial may run ads through your business accounts (e.g., Facebook/Instagram Ads Manager).
- If accounts are suspended or restricted by third parties (e.g., Meta, Google), HiSocial is not responsible for those decisions.
6. Limitation of Liability
- HiSocial is not liable for indirect, incidental, or consequential damages arising from your use of our services.
- While we use proven strategies, we cannot guarantee specific numbers of leads, sales, or revenue.
7. Intellectual Property
- All content, designs, and materials created by HiSocial remain our property until payment is received in full.
- Once paid, ownership of creatives made specifically for your campaigns is transferred to you.
8. Privacy
We respect your privacy and handle your data in line with our [Privacy Policy]. Any information shared with us is kept confidential and only used for providing our services.
9. Changes to Terms
HiSocial may update these Terms at any time. Changes will be effective when posted on this page.